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NEDOIR · The House

House Loyalty
Points

Your relationship with the House,
recognized.

Every piece adds to your story. Lifetime points open access to the House, from the first Monday Drop to a personal invitation.

Points are status, not money.
Never spent. Never expire.

View your client profile

01 · How it works

A lasting relationship.

01

Choose your piece

Earn 2 points per $1 paid in USD, rounded down, on merchandise after discounts. Tax, shipping and discount amounts do not earn points.

02

Let your points settle

Points are pending until the return window closes, then posted: delivered + 48 hours. If no delivery date exists, points post 14 days after fulfillment.

03

Discover your status

Posted lifetime points recognize your relationship with the House. Points never expire and are never spent. Your tier status never goes down.

02 · Lifetime points

Four ways to belong.

Member

0 lifetime points

  • Earn points
  • Your personal referral link
  • Saved fit profile

Select

5,000 lifetime points

  • Early access to every Monday Drop
  • Choose your edition number
  • Exclusive access and perks to 5SEC TO STYLE

Atelier

20,000 lifetime points

  • Design your own unique piece, made for you
  • A special piece
  • Invitations to trunk shows
By invitation

Maison

50,000 lifetime pointsQualification for consideration

  • A special piece
  • Made to measure in person
  • Special 5SEC access
  • Exclusive access to events

Design your own and special pieces unlock the right to commission. They are priced separately, not complimentary pieces. No benefit price or delivery date is promised.

Maison is by invitation only. Reaching 50,000 qualifies you; NEDOIR decides and sends the invitation. Your profile shows “Qualified for Maison” until the House confirms your Maison status manually. Points continue above 50,000, with no cap and no further tier.

03 · Referral

Introduce a friend
to the House.

1,000 points to you

Share your personal referral link from your existing client profile. You earn 1,000 points when your referred friend’s first order is paid and its return window has passed, using the same posting timing above.

No points for self-referral or referrals using the same email, address or payment method. The friend must be a genuinely different customer.

Your client profile

04 · A few answers

Good to know.

Can I use points towards a purchase?

No. Points are status, not money. They have no cash value, cannot be exchanged for money, sold or transferred, and are never spent. They cannot be applied against a purchase.

Do my points expire or my tier go down?

Points never expire. Tier status never goes down, including after a refund. Points above 50,000 keep adding up with no cap and no further tier.

What happens if an order is refunded?

A refund removes the points that order earned. Your tier status is retained.

Are commissioned pieces included?

Design your own and special pieces unlock the right to commission. They are priced separately, not complimentary pieces. No benefit price or delivery date is promised.

How does the Maison invitation work?

Reaching 50,000 lifetime points qualifies you for consideration. Your profile shows Qualified for Maison. NEDOIR decides and sends the invitation; your status becomes Maison only after the House confirms it manually.

Can I earn points for follows, likes or reviews?

No. Points are earned from eligible purchases and qualifying referrals, not follows, likes or reviews.